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JL2G

Serviços

Serviços especializados de TI

HelpDesk

Foto Atendimento Nosso time de Help Desk está preparado para auxiliar nossos clientes nos incidentes de rede e suporte aos usuários.

Centralizando todas as ocorrências relacionadas à tecnologia em nosso sistema, conseguimos melhorar a gestão, fazer o acompanhamento das soluções, e analisar reincidências. Garantimos assim um atendimento técnico de forma confiável, competente e preciso.

Disponibilizamos para os gestores de nossos clientes relatórios que permitem analisar a atuação do Help Desk, as soluções para cada ticket e a performance de nossa equipe.